Strelka Institute for Media, Architecture and Design/flickr
Your words alone won't earn someone's trust - but they will help.
"Trust means that someone relies on you to do what you say you will do, or to act like the kind of person you say you are. Actions ultimately determine whether or not you earn another person's trust," she says.
However, words can lay the foundation.
"The right words invite people to trust you - they convince people to give you a chance to prove you're a trustworthy person. The adage, 'Actions speak louder than words' is ancient wisdom for a reason."
Getting people to trust you is imperative - and this is especially true at work.
"Would you believe in something, rely upon someone, or do business with a company you don't trust? The answer is likely 'no,'" says Price. "That's because the basis for a healthy, productive relationship is trust. In fact, the word 'trust' comes from the Old Norse word 'treysta' meaning 'to rely on or have confidence in.' As the saying goes, 'A relationship without trust is like a car without gas; you can stay in it all you want, but it won't go anywhere.'"
As a professional, it's critical to earn the trust of those with whom you work. "For example, as an employee, you need your boss to have confidence in your abilities before he or she will promote you. As a manager, you need your team to rely on your leadership before they'll follow," Price says. "As a speaker or presenter, you need your audience to believe in your message before they'll act on your recommendation."
When people trust you, they're far more likely to believe in you, bond with you, and buy from you.
Here are 20 phrases that will help you earn the trust of your colleagues, boss, clients, and anyone else you work with: