13 phrases that salespeople should never use

Sometimes it's a matter of saying just the right thing. Other times, it's a matter of what not to say.

So sales intelligence platform Gong.io used machine-learning to try and make the art of closing a deal a little easier. Gong's data science team analyzed over 519,000 business-to-business sales calls, intended to sell cloud software products, and found 13 words that depressed the odds of closing a deal.

Take note salespeople of the world, here at the 13 words never to use during sales calls.