On making a billion dollars
"The billion was, 'I can't f---ing believe it.' Literally, I was sitting in front of a computer, naked, hitting the refresh because we were close — waiting until my net worth hit that billion when the stock price got to a certain point, and then I kinda screamed and jumped around and then got dressed."
On his approach to each day
"My dad says it over and over, 'Today's the youngest you’re ever going to be. You've got to live like it. You've got to live young every day.' And that's what I try to do."
On his management style
"I micromanage you until I trust you. It's a back and forth continually… If I send you 30 emails I expect quick responses and direct action. Then we'll go to weekly reports. And I want the bad news first. I want to read, 'God dammit, we lost this sale.' I want to know the setbacks so that I can help you."
On relaxation
"Relaxing is for the other guy. I may be sitting in front of the TV, but I'm not watching it unless I think there is something I can learn from it. I’m thinking about things I can use in my business and the TV is just there."
On making life fun for employees
"Keep a pulse on the stress levels and accomplishments of your people and reward them. My first company, MicroSolutions, when we had a record sales month, or someone did something special, I would walk around handing out $100 bills to salespeople."
On owning the Mavericks
"Everybody thinks that we are in the basketball business. It's an NBA game; we're not in the basketball business. We're in the business of creating unique experiences."
On stupidity
"I'm the one guy who says don't force the stupid people to be quiet — I want to know who the morons are."
On nepotism
"It's not about money or connections — it's the willingness to outwork and outlearn everyone ... And if it fails, you learn from what happened and do a better job next time."
On buying 'swag' for your employees
"A sure sign of failure for a startup is when someone sends me logo-embroidered polo shirts. If your people are at shows and in public, it's okay to buy for your own employees, but if you really think people are going to wear your branded polo when they're out and about, you are mistaken and have no idea how to spend your money."
On what kind of business to start
"Don't start a company unless it's an obsession and something you love. If you have an exit strategy, it's not an obsession."
On why startups should never hire PR firms
"I'm a believer that you accomplish much, much more with direct relationships than by using an intermediary. And that cash you keep in the bank can be the difference between staying alive as a small business, or not."
