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11 insider facts about working at Walt Disney World only cast members know

Feb 18, 2018, 19:57 IST

Raymond Brown/Flickr

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• Walt Disney World employees are all referred to as "cast members."

• This includes everyone from the costumed character performers to the ride operators to the people working in retail.

• The park also reflects a show business-like environment by requiring cast members to stay "in character" while in the presence of guests.


Walt Disney World has a rep for being the "most magical place on Earth."

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But what's it really like to be one of the people responsible for making the magic happen?

Walt Disney World employs 70,000 "cast members" - the term the company uses to refer to all employees. They all help to run a world-famous park that attracted a record 68 million visitors to Orlando in 2016, according to The Orlando Sentinel.

It's fair to say that these thousands of cast members come to learn a number of secrets about the park that the rest of us tourists might miss.

Business Insider spoke with former Disney College Cast program attendee and "Devin Earns Her Ears: My Secret Walt Disney World Cast Member Diary" author Devin Melendy, Susan Veness, author of "The Hidden Magic of Walt Disney World" series, and Mike Fox, author of "The Hidden Secrets & Stories of Walt Disney World" and founder of the site Disney-Secrets.com.

Here's what they had to say about the secrets of working at Walt Disney World:

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