The German ATC contacted a Delhi-London flight of
Once all this was done, the Mumbai-London crew spoke to the ATC following which fighter jets flew away and the plane continued its flight.
According to sources, one of the pilots of 9W 118 was reportedly taking "controlled rest" or in easier terms was sleeping and the other had tuned into a wrong frequency and his headset volume was low and hence, the other pilot could not be reached by the German ATC or contacted on the universal emergency frequency.
In its defence, a Jet Airways spokesperson said: "This issue is being probed by the airline and the DGCA. At this stage we will not be able to say anything else."
Reportedly, Jet's Mumbai-London flight remained incommunicado for almost 33 minutes, and the issue began when it was over Czech airspace. While the flight was flying from
After it turned incommunicado over
The Rhein ATC then used ACARS to get in touch with the flight from Delhi but by this time fighter jets had been scrambled for 9W 118. Finally, by the time the flight from Mumbai contacted the ATC, it had entered German airspace and contacted Rhein ATC.