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We’ve all been there: waiting anxiously as your <keyword id="20544300" type="General" weightage="20" keywordseo="food-delivery-app" source="keywords">food delivery app</keyword> teases you with the promise that your order will arrive "in 20 minutes." You watch in despair as the driver appears to be stuck in some alternate universe, making you wonder if your meal is actually taking a detour through a black hole. Worse yet, the order arrives with half your items missing, or, horror of horrors, your curry has decided to bathe the entire delivery bag. And when you try to reach out for some help? You're met with a <keyword id="19896299" type="General" weightage="20" keywordseo="chatbot" source="keywords">chatbot</keyword> that’s more interested in looping you through pre-programmed responses than connecting you with a real human. As usual, redditors are here for your rescue. Very recently, a Reddit user took to a Bengaluru sub to share a “hack” to help those who were struggling with food delivery apps and wanted the “premium experience” without paying more for it. As per the redditor, the key is to choose <keyword id="20635241" type="General" weightage="100" keywordseo="cash-on-delivery" source="keywords">cash on delivery</keyword> while placing your order on <keyword id="19901323" type="General" weightage="20" keywordseo="Zomato" source="keywords" meta.keywordsubtype="org" meta.entityname="Zomato" meta.hostid="261" meta.entityid="Zomato">Zomato</keyword> or <keyword id="19896956" type="General" weightage="20" keywordseo="Swiggy" source="keywords" meta.keywordsubtype="org" meta.entityname="Swiggy" meta.hostid="261" meta.entityid="Swiggy">Swiggy</keyword>. They went on to claim that the app would then prioritise your order over even gold customers. Further, their chatbots are more likely to connect you to a human if the delivery is delayed beyond a point or if there’s any other issue with your order. <div type="Article" hostid="261" msid="112865820" title="The new &amp;quot;Zomato for Enterprise&amp;quot; will directly bill your company for business-related food orders" mstype="2" mssubtype="0"></div>“The user experience remains exactly the same — once the order is delivered you can pay via any UPI app or wallet or saved card through the app but you never again have to worry about being Zomato’s starving hostage,” u/steve7evans <a href="https://www.reddit.com/r/bangalore/s/YokaI9aYfC" id="docs-internal-guid-b04dfa38-7fff-1b3e-b0be-47598d49afdf">wrote</a>. Many users shared their bad experiences with the delivery apps and <keyword id="19925749" type="General" weightage="20" keywordseo="customer-support" source="keywords">customer support</keyword>. While some agreed that they got the order faster than usual after opting for <keyword id="21690601" type="General" weightage="20" keywordseo="cod" source="keywords">COD</keyword>, some felt that the experience is rather subjective. “I'm always able to connect with an agent. And I am always offered a refund generally when I complain. But I only complain in case of a genuine issue. Maybe because I don't abuse their system?” read one of the comments on the thread. However, this hack isn’t about cheating the system or stiffing hard-working delivery partners. The OP clarifies that this is about ensuring that you get the level of service you deserve, minus the unnecessary hassles. <div type="Article" hostid="261" msid="111758782" title="Zomato and Swiggy increase platform fee by 20% – food deliveries to get costlier" mstype="2" mssubtype="0"></div>

The “ultimate Zomato and Swiggy hack” might be opting for COD while placing your order, claim redditors!

New Delhi, Two men were arrested for allegedly duping people by hacking food and grocery delivery app <keyword id="19896956" type="General" weightage="20" keywordseo="swiggy" source="keywords">Swiggy</keyword> account, a Delhi Police official said on Monday. The accused were identified as <keyword id="20480275" type="General" weightage="20" keywordseo="aniket" source="keywords">Aniket</keyword> Kalra (25), and Himanshu Kumar (23), both residents of <keyword id="19921445" type="General" weightage="20" keywordseo="gurugram" source="keywords">Gurugram</keyword>, Haryana. According to police, the duo was using 'Interactive Voice Response (IVR) system to hack Swiggy accounts of the victims. The official said that after hacking the account, the accused used to place orders from the victims account and then used to sell the grocery products at a lower price. Their arrest came after a woman complainant, a resident of Sultanpur was cheated of Rs 97,197 by some unknown persons from her Lazy Pay account linked with Swiggy account. During the investigation, technical analysis of call details and money transaction was made and it was found that complainant received a call in late night hours from an Automated Telephony Interactive Voice Response (IVR) System and she was told in Pre-Recorded Voice Responses that somebody is trying to access her Swiggy account. Thereafter, her Swiggy account was hacked and online orders of Rs 97,197 were placed using her Lazypay account linked with Swiggy. "Further, CDR analysis of the calling number revealed that the mobile number from which the complainant received the call is an application based generated number connected with IVR System. Simultaneously, details from Swiggy were obtained and it came to notice that the alleged orders were delivered in Gurugram," said the Deputy Commissioner of Police (south) Ankit Chauhan. The mobile number used for delivering the products was found registered on fake ownership. "The team worked on all the available aspects of the case. The efforts of the team bore fruits when during IMEI search, the location of suspect was zeroed in Sector 7, Gurugram, Haryana," said the <keyword id="19916219" type="General" weightage="20" keywordseo="dcp" source="keywords">DCP</keyword>. Raids were conducted and Aniket and Himanshu were apprehended. On interrogation, Aniket disclosed that he used to work as a delivery boy in Zomato and Swiggy. "Thereafter, he started buying grocery items from online selling platform at lower price through offers and then used to sell them in the market, thus saving 5 per cent-10 per cent on every order. Further, he along with co-accused <keyword id="20646636" type="General" weightage="20" keywordseo="ansh" source="keywords">Ansh</keyword>, a resident of Punjab met on telegram and they both started duping people through IVR Calling system," said the DCP. Ansh has the data of people who have linked their credit card/debit card/internet banking with their Swiggy account. "Ansh used to target victims by hacking their Swiggy account through pre-recorded voice responses and thereby accessing confidential data of victims. Then Aniket used to link a phone number registered on fake ownership with the Swiggy account of the victim and then used to place orders of Grocery items for as much amount as available in the account of the victim," said the DCP. The random addresses of Gurugram were provided for delivery of items to avoid any police action. "Aniket and his friend Himanshu used to sell the grocery items in the local market at discounted price and then used to send 50 per cent profit to Ansh via cash depositing machines or various UPI Id's," said the DCP. Himanshu owns a medical shop in Gurugram and under the guise of a medical shop he was involved in transferring the cheated amounts to various UPI IDs and accounts. "Further investigation of the case is in progress to trace the co-accused and to link other cases," the DCP added.

Hackers place order of over ₹97k from victim's Swiggy account, two held

<ul><li>Information of over 100 million debit and credit card users has been leaked online from payments processor <keyword id="3259695" type="PERSON" weightage="20" keywordseo="Juspay">Juspay</keyword>.</li><li>The leak includes the user’s names, contact information and information related to their debit and credit cards.</li><li>Juspay processes payments for companies like Amazon, Swiggy, MakeMyTrip and several other companies.</li><li>Cybersecurity researcher Rajshekhar Rajaharia who first spotted the breach has said that it could become a lot more serious if hackers figure out the encryption algorithm.</li></ul>In what could be a major data breach, information of over 100 million debit and credit card users from payments processor Juspay has leaked on the dark web. Juspay processes payments for companies like Amazon, Swiggy, MakeMyTrip among others. The leaked data is in the form of a data dump and has been leaked through a compromised server of Juspay. Juspay has <a href="https://juspayproducts.medium.com/your-security-is-our-first-concern-8d98c96e5f17">confirmed</a> the data leak in its official blog post, outlining the details of the breach. “It pains us to inform you that a data breach did happen on 18th August 2020. Non-sensitive masked card information, mobile numbers and email ids of a subset of our users were compromised,” the company said. Cybersecurity researcher Rajshekhar Rajaharia discovered the data breach. He found that the data dump was available for sale on the dark web. Speaking to Business Insider, Rajaharia noted that this data breach could be a lot more serious if the hackers figure out the encryption algorithm used to hash card numbers. Here’s what was leaked in the <keyword id="10538684" type="UNKNOWN" weightage="20" keywordseo="Juspay-Data-Breach">Juspay data breach</keyword> As per Juspay, the leaked information includes non-sensitive masked card information, mobile numbers and email IDs of a subset of users. The company has said that the leaked information does not include full card numbers, order information, card PIN or password. The data on the dark web includes information such as the bank that has issued the card, card expiry date, the last four digits of the card, masked card number, card type and the user’s name, among other details. Should you be worried? Rajaharia pointed out that there could be a major risk to users if the algorithm used to hash card numbers is leaked or if the hackers figure it out on their own. A hash is a unique and fixed-length string that is mapped to a set of data. In this case, Juspay has hashed the 16-digit debit and credit card numbers in order to process transactions. If hackers can figure out the algorithm used to generate these hashes, they could use brute force and find out what the original card numbers are. Juspay has masked only six digits out of sixteen-digit card numbers. Rajaharia says that while this is good, the safety of users rests primarily on the hashing algorithm. Scammers could also exploit this data leak In addition to the risks mentioned above, Rajaharia also pointed out that scammers could exploit this data leak to dupe cardholders. Since the leak includes mobile numbers, they could call unsuspecting cardholders and trick them into revealing the full card numbers, PIN, CVV as well as one-time passwords. Rajaharia also pointed out that since these users are paying customers, they are a lot more valuable than non-paying customers. This makes the <keyword id="10540589" type="UNKNOWN" weightage="20" keywordseo="juspay-data-leak">Juspay data leak</keyword> a lot more lucrative for hackers and scammers. According to him, the seller he is in touch with has demanded $8,000 in Bitcoin to purchase the data. SEE ALSO: <a href="https://www.businessinsider.in/tech/news/these-were-the-biggest-cyber-attacks-of-2020/slidelist/79941232.cms">From FireEye to Twitter to Covid-19 vaccine research ⁠— these were the biggest cyber attacks of 2020</a> <a href="https://www.businessinsider.in/retail/news/hackers-are-sending-customers-fake-shipping-messages-appearing-to-come-from-amazon-and-ups-as-a-shipageddon-is-expected-during-a-hectic-shopping-season/articleshow/79816866.cms">Hackers are sending customers fake shipping messages appearing to come from Amazon and UPS as a 'shipageddon' is expected during a hectic shopping season</a>

The company that processes payments for Amazon and Swiggy has reported a data leak of over 100 million debit and credit cardholders

<ul><li>In a quirky new campaign by <keyword id="9167642" type="General" weightage="80" keywordseo="swiggy-genie" source="Orion">Swiggy Genie</keyword>, <keyword id="6454936" type="General" weightage="20" keywordseo="santa-claus" source="Orion">Santa Claus</keyword> is seen looking for a job because he has outsourced his gift delivery work to <keyword id="6358977" type="General" weightage="100" keywordseo="swiggy" source="Orion">Swiggy</keyword>.</li><li>The campaign has been conceptualised by <keyword id="2805202" type="General" weightage="20" keywordseo="dentsu-webchutney" source="Orion">dentsu Webchutney</keyword>.</li></ul><keyword id="8206" type="General" weightage="20" keywordseo="christmas" source="Orion">Christmas</keyword> is all about food, laughter, and presents! Every year we wait for Santa, the world’s favourite gift bearer to deliver our Christmas presents. Meanwhile, friends and colleagues play Secret Santa and parents set up Christmas trees and decorations. But this year, there is an important announcement for them from Santa himself–he is not doing the job and is looking for a career change. And has reached out to thousands of potential employers via LinkedIn, digital ads, emails, flyers, business cards, posters and even a video resume! Well, if Santa is not doing this job, who is? The word around town is that Santa has delegated all of his deliveries to Swiggy Genie. Be it chocolates, sweets, toys, clothes, or any other presents that Santa would have generally delivered – Swiggy Genie is here to help him while he explores other career options. Swiggy’s #SantaOpenToWork campaign conceptualized by Webchutney is a quirky and timely way of depicting how gift-givers can outsource all their delivery tasks to Swiggy Genie this Christmas, just the way Santa is. As part of the campaign, Swiggy dropped in Santa’s flyers and business cards with a special QR Code with their Genie and Instamart orders. Scanning the QR code leads to a delightful video of Santa sharing his video resume on YouTube. <div type="Youtube" id="GXQH0bS2_DM" title="Santa's Resume" thumbUrl="https://i.ytimg.com/vi/GXQH0bS2_DM/mqdefault.jpg"></div> To drive even more intrigue, Swiggy has also put-up unbranded tear-able posters across offices, so that they can target employers at the source. Office goers can tear the contact information and share it directly with each other and their HRs, and check out Santa’s video resume online. He also had digital ads across Facebook, Instagram, Twitter, YouTube, Wynk and Inshorts which people can click to find his video resume. While Santa is #OpenToWork, Swiggy Genie is #OpenToDeliveries!

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The “ultimate Zomato and Swiggy hack” might be opting for COD while placing your order, claim redditors!

BI India Bureau

Hackers place order of over ₹97k from victim's Swiggy account, two held

IANS

The company that processes payments for Amazon and Swiggy has reported a data leak of over 100 million debit and credit cardholders

Rounak Jain

Swiggy Genie's new campaign has Santa Claus looking for a career change ahead of Christmas

BI India Partner

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