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2 mins read
DoorDash is delivering for Lowe's, Ulta, and other retailers, and it's making UPS and FedEx nervous
Gig delivery services like DoorDash are growing the list of non-food retailers they work with, crea…
Alex Bitter
2 mins read
FedEx warns delivery drivers to have 'heightened security awareness' if UPS workers go on strike
A memo to FedEx delivery contractors warns drivers to "avoid confrontations with upset customers or…
Emma Cosgrove
2 mins read
FedEx tumbles to lowest in a year after cutting its yearly outlook as a labor shortage sends costs soaring
First-quarter operating results were hurt by a $450 million increase in costs from a year earlier.
Carla Mozée
3 mins read
Why is your grocery delivery taking so long? Your driver has 2 other deliveries.
Bundling orders weighs on gig workers' earnings and frustrates some customers on platforms like Wal…
Alex Bitter
2 mins read
Last-minute deliveries could be delayed as arctic blast hits UPS and FedEx hubs
UPS and FedEx announced Thursday that some deliveries could be delayed due to severe winter weather…
Emma Cosgrove
1 min read
Your next FedEx shipment could come with photographic evidence 'picture proof' that it was delivered
The Memphis-based shipping company is rolling out the free feature in select markets before offerin…
Dominick Reuter
2 mins read
FedEx is slashing more Sunday deliveries, bolstering critics who say the strategy was a costly mistake
Sundays have been a point of tension for FedEx since some say demand doesn't justify its cost. FedE…
Emma Cosgrove
3 mins read
Nuro's head of partnerships breaks down how the self-driving startup is helping transform the world of delivery
The head of partnerships at Nuro, which has deals with FedEx, Domino's, and Walmart, seeks out part…
Alexa St. John
5 mins read
An army of Amazon delivery services are joining forces, and UPS and FedEx should take notice
More than 100 Amazon delivery companies banded together to compete with delivery giants UPS and Fed…
Matt Turner,Phil Rosen
2 mins read
FedEx says it's rerouting more than 600,000 packages a day because it can't find enough staff to process them
A FedEx hub in Portland, Oregon, was down 35% of the staff it needed to handle normal volume, and w…
Grace Dean
3 mins read
The Postal Service is being flooded with packages ahead of Christmas, and it could mean that millions of gifts won't arrive on time
The coronavirus pandemic has resulted in thousands of postal service workers getting sick or needin…
Avery Hartmans
1 min read
Police say a FedEx driver dumped packages into a ravine in Alabama on at least 6 separate occasions
A FedEx driver threw at least 450 packages into a ravine, police say. The driver was fired but it's…
Heather Schlitz
2 mins read
FedEx just made the holiday shopping season more expensive for millions of merchants
The new delivery surcharges could add extra pressures to merchants and retailers' operating costs b…
Francis Agustin
3 mins read
Time taken to deliver items & returns are the key pain points for e-comm consumers
Time taken to deliver items & returns are the key pain points for e-comm consumers
2 mins read
FedEx shares sink over 24% after the delivery giant ditches its earnings outlook and warns of a worsening global economy
The air delivery and shipping company warned that shipping volumes were declining due to an economi…
George Glover
1 min read
JOIN US ON NOVEMBER 10: The future of e-commerce logistics as new players challenge UPS and FedEx
We're discussing how new players in last-mile logistics are shaking up the status quo and pressurin…
Emma Cosgrove
1 min read
UPS jumps 12% after revenue and earnings beat estimates amid an e-commerce surge
UPS turned in revenue of $22.91 billion and EPS of $5.47 in its first-quarter earnings release on T…
Will Daniel
3 mins read
A few big-time FedEx contractors have a new plan to boost struggling delivery outfits. Here's why it could work where the last one fizzled.
After a summer of tension, a new "think tank" has formed to improve the fate of struggling FedEx de…
Emma Cosgrove
2 mins read
FedEx warns drivers not to throw packages or make 'obscene or offensive markings' on them
"It's easy to think these incidents won't happen, but they do, and they tarnish the FedEx brand," F…