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Issues related to data privacy and rising <keyword id="20127272" type="General" weightage="20" keywordseo="online-frauds" source="keywords">online frauds</keyword> are emerging as significant hurdles in the growth of e-commerce in India, said the <keyword id="20613906" type="General" weightage="20" keywordseo="Economic-Survey" source="keywords" meta.keywordsubtype="org" meta.entityname="Economic Survey" meta.hostid="261" meta.entityid="Economic Survey">Economic Survey</keyword> 2023-24 tabled in Parliament on Monday. Citing third-party data, the survey said that the e-commerce industry in India is expected to cross USD 350 billion by 2030 and called for the need to educate users on the safe use of e-commerce platforms. "The rise of e-commerce is constrained by inadequate skills required for online selling, such as cataloguing. <keyword id="22505774" type="General" weightage="20" keywordseo="data-privacy-issues" source="keywords">Data privacy issues</keyword> and increasing online fraud have turned out to be the most significant hurdle in the growth of e-commerce in India. It becomes imperative to educate users on the safe use of e-commerce platforms," the survey said. The survey mentioned that India's e-commerce market has gained significant momentum during the past few years, owing to technological advancements, evolving new-age business models coupled with government initiatives like the Digital India program, UPI, One District - One Product (ODOP), Open Network for Digital Commerce (ONDC), new foreign trade policy, easing of FDI limits and Consumer Protection (E-Commerce) (Amendment) Rules 2021. It has identified data privacy and <keyword id="19906883" type="General" weightage="20" keywordseo="cybersecurity" source="keywords">cybersecurity</keyword> as critical concerns in the <keyword id="22505776" type="General" weightage="20" keywordseo="digitisation-of-services" source="keywords">digitisation of services</keyword> in the country and called for adopting strong security measures, compliance with privacy regulations, and innovation, among others. "Data privacy and cybersecurity have become critical concerns with the increasing digitisation of services," according to the survey. It said that the government is spearheading data protection laws and cybersecurity policies to safeguard consumer data and strengthen cybersecurity measures in the services sector. "To further embrace technology with confidence, ensuring the adoption of strong security measures, compliance with privacy regulations, and fostering innovation in security technologies are essential," the survey noted. It said the future of e-commerce is built on the enhanced <keyword id="20290101" type="General" weightage="20" keywordseo="user-experience" source="keywords">user experience</keyword> through <keyword id="19899640" type="General" weightage="20" keywordseo="AI" source="keywords">AI</keyword>, seamless <keyword id="21332958" type="General" weightage="20" keywordseo="digital-payment-methods" source="keywords">digital payment methods</keyword>, innovations like UPI, and business engineering data analytics for business operations and enhancements. The survey mentioned that the buyer ecosystem in India is evolving at a very sharp rate, and business models will need to innovate to serve the needs of a diverse shopper base regarding service expectations, price sensitivity and language requirements. "Local language platforms are needed as the shopper base expands to tier-2 and tier-3 cities. Growing startups and innovative social media platforms provide an opportunity to test unique business models that might be targeted to specific demographic cohorts," the survey said.

Data privacy issues, online frauds emerging as e-commerce growth hurdles: Eco Survey

<keyword id="22865833" type="General" weightage="20" keywordseo="online-vendors" source="keywords">Online vendors</keyword> have generated 15.8 million <keyword id="19914922" type="General" weightage="20" keywordseo="jobs" source="keywords">jobs</keyword> in <keyword id="19895063" type="General" weightage="20" keywordseo="India" source="keywords">India</keyword>, including 3.5 million for women, with about 1.76 million retail enterprises participating in <keyword id="19990771" type="General" weightage="20" keywordseo="e-commerce" source="keywords">e-commerce</keyword> activity, says a report released on Wednesday. The report 'Assessing the Net Impact of e-Commerce on <keyword id="19898684" type="General" weightage="20" keywordseo="employment" source="keywords">Employment</keyword> and Consumer Welfare in India' was launched by Commerce and Industry Minister Piyush Goyal. "Plugging in data from our survey, we estimate that online vendors generate 15.8 million jobs, including 3.5 million jobs for women," the report prepared by Pahle India Foundation (PIF), a Delhi-based policy research institute, said. E-commerce, according to the report, has been a key driver of employment generation In India. On an average, online vendors employ 54 per cent more people and almost twice the number of female employees, compared to offline vendors. The report noted that two of the most widely-recognised contributions of e-commerce penetration in the retail sector are --growth in employment and improvements in consumer welfare. It said rather than displacing physical markets, e-commerce is expanding into new territories like tier 3 cities. "Our data shows that a higher percentage of Tier 3 city consumers spend more than Rs 5,000 per month on online shopping as compared to consumers from bigger cities," it said, adding this is the India consumption story, which enables the co-existence of physical and digital retail. The study analysed the impact e-commerce has had on employment and consumer welfare through a pan-India survey of 2,062 online vendors, 2,031 offline vendors, and 8,209 consumers of products from e-commerce websites across 35 cities in 20 states and UTs. According to the report, each e-commerce vendor on an average employs about 9 people, of which 2 are female, while each offline vendor employs about 6 people, of which only 1 is female. It pointed out that there was increase in employment across skill levels, including high-skilled (management, marketing), medium-skilled (customer service, operations), and low-skilled (warehousing, logistics, delivery) functions. The report said that the growth of e-commerce and accompanying digitalisation have fundamentally changed the skill sets and roles required in the industry. "Vendors have experienced improved business performance parameters since listing online, including higher sales and profits," it said. According to the report, 60 per cent and 52 per cent of vendors, respectively, state that their sales and profits have increased since the time they have started selling online. "Overall, more than two thirds of the online vendors interviewed experienced an increase in online sales value and profits in the past year," the report said, adding that 58 per cent saw an increase in both. Barring costs, it said vendors have seen a positive shift in all other aspects of business performance since they started selling online. The report said there is a strong business case for offline vendors to list on e-commerce platforms or pursue an omni-channel strategy. "E-commerce integration has accrued significant benefits to vendors from smaller cities and micro-enterprises," it said. The study also delves into how e-commerce has reshaped consumer behaviour, noting that consumers have shifted to online shopping for reasons that include convenience, product variety, and access. "A highly engaged consumer base is indicated by the fact that more than 50 per cent of all respondents to the survey spent more than two hours on e-commerce platforms a week, and that 70 per cent made a purchase via e-commerce in the last month alone," it said. Speaking at the event, former NITI Aayog Vice Chairman Rajiv Kumar said, e-commerce has revolutionized India's retail landscape. Ministry of Statistics and Programme Implementation(MoSPI) secretary Saurabh Garg lauded the government's initiatives expanding digital public infrastructure that have enabled the smooth expansion of e-commerce. SEE ALSO: <a href="https://www.businessinsider.in/business/telecom/news/reliance-jio-and-airtel-gained-over-3-million-subscribers-in-june-vi-lost-nearly-a-million/articleshow/112670406.cms">Reliance Jio and Airtel gained over 3 million subscribers in June, Vi lost nearly a million</a> <a href="https://www.businessinsider.in/tech/mobile/news/the-iphone-pro-models-will-be-made-in-india-for-the-first-time-this-year/articleshow/112653019.cms">The iPhone Pro models will be made in India for the first time this year</a> <a href="https://www.businessinsider.in/stock-market/webstories/orient-technologies-ipo-price-band-to-risk-factors-all-you-need-to-know/slidelist/112646237.cms">Orient Technologies IPO – Price band to risk factors, all you need to know</a>

Online vendors generated 15.8 million jobs in India: e-commerce report

<ul class="summary-list"><li>PDD Holdings' stock plummeted 29% Monday after a bleak outlook due to competition and consumer shifts.</li><li>The company faces challenges from changing demand, intensifying competition, and global uncertainties.</li></ul><a target="_blank" class="" href="https://www.businessinsider.com/why-gen-x-boomers-love-temu-2024-1">Temu parent</a> PDD Holdings' stock plunged after the Chinese e-commerce giant signaled a bleak outlook.PDD stock fell nearly 29% on Monday, the most on record, after the company reported second-quarter earnings.The company reported about $4.4 billion in profits in the quarter, a 144% increase compared to last year. But co-CEO Chen Lei said investors should expect a decline in profits moving forward."We are seeing many new challenges ahead, from <a target="_blank" class="" href="https://www.businessinsider.com/temu-opens-its-marketplace-to-us-based-sellers-2024-3">changing consumer demand</a>, intensifying competition, and uncertainties in global environment," Chen said on an earnings call on Monday.PDD competes with ByteDance's TikTok shop, Alibaba, and Shein, all of which <a target="_blank" class="" href="https://www.businessinsider.com/what-is-shein-billion-dollar-fast-fashion-company-explained-2023-7">target fast-fashion shoppers</a>. Temu also sells low-cost products ranging from home goods to motorcycle accessories.Chen added that consumers are increasingly ditching material purchases for experience-based ones and that they want quality and value purchases.<h2 id="0c4e1524-6948-454a-999d-739b9e0cdaea">Carrots for good merchants</h2>Chen said that the company would "tackle low-quality" merchants by offering transaction fee reductions for higher-quality vendors.Chen repeatedly said that this is the right path for the company, even if it affects profits in the short term."On one side, we must ensure strict oversight of product quality to prevent substandard goods and protect consumer rights. On the other side, we must ensure fairness so that dedicated high quality merchants can earn meaningful rewards," the co-CEO said.Chen's remarks come amid a series of <a target="_blank" class="" href="https://www.businessinsider.com/temus-office-besieged-chinese-suppliers-protesting-refund-policy-2024-7">protests from Temu suppliers.</a>Hundreds of suppliers thronged Temu's Guangzhou, China, office in rallies this month, protesting fines and refund policies they said were destroying small merchants' profits. Temu, which <a target="_blank" class="" href="https://www.businessinsider.com/temu-is-on-a-quest-to-take-over-america-2024-2?utm_medium=referral&amp;utm_source=yahoo.com">surged in popularity in the US</a> because of its cheap clothing and home decor items, fines merchants if they receive refund requests or customer complaints."We sense PDD highlighting its intention to invest in 'good merchants' is aimed to appease some of its unhappy sellers complaining about ill-treatment by the platform," Jialong Shi, an analyst at Nomura, wrote in a note on Tuesday.The analyst maintained a Buy rating on the company and noted that the 29% decline may have been an overreaction.

Temu's parent company's stock tanked on a major warning sign from the cheap e-commerce brand

Demand for industrial and <keyword id="108235" type="General" weightage="20" keywordseo="logistics" source="Orion">logistics</keyword> spaces hit an all-time high across eight major cities last year with <keyword id="117877" type="General" weightage="20" keywordseo="leasing" source="Orion">leasing</keyword> activity rising annually by 8 per cent, according to <keyword id="20060150" type="General" weightage="20" keywordseo="cbre" source="keywords">CBRE</keyword>. In its latest report, <keyword id="6354553" type="General" weightage="20" keywordseo="real-estate" source="Orion">real estate</keyword> consultant CBRE said that the leasing of industrial and logistics spaces rose to 38.8 million square feet in 2023 from 36 million square feet in the previous year driven mainly by demand from third-party logistics (3PL) companies. Anshuman Magazine, Chairman &amp; CEO, India, Southeast Asia, Middle East &amp; Africa, CBRE, said, "As we envision the future of the industrial and logistics sector, this robust growth is a testament to the sector's resilience despite global economic challenges." Leasing activities across the top eight cities remained robust in 2023, showing a steady annual space occupancy, he said. "The leasing landscape in 2023 reflects a pronounced influence of 3PL players, commanding a substantial 45% share," Magazine said. The consultant noted that diverse industries, including <keyword id="35621" type="General" weightage="20" keywordseo="e-commerce" source="Orion">e-commerce</keyword>, <keyword id="6354851" type="General" weightage="20" keywordseo="retail" source="Orion">retail</keyword>, and <keyword id="6362048" type="General" weightage="20" keywordseo="manufacturing" source="Orion">manufacturing</keyword>, chose to outsource their supply chain operations to 3PL firms. This strategic move was aimed at meeting storage requirements, attaining increased flexibility, cost reduction, and overcoming challenges associated with labour sourcing. Engineering and manufacturing companies constituted 17 per cent of the total leasing activity. The proactive government policies and initiatives such as the Production Linked Incentive (PLI) scheme played a pivotal role in fuelling the growth of domestic engineering and manufacturing firms. Leasing of industrial and logistics spaces in Mumbai touched an all-time high, registering 9.9 million sq ft in 2023 as against 7.3 million square feet in the previous year. In Delhi-NCR, the demand fell to 7 million square feet last year from 9.4 million square feet during 2022 calendar year. Bengaluru saw a decline to 4.7 million square feet from 5.9 million square feet. Kolkata too witnessed a dip to 3 million square feet from 3.8 million square feet. However, in Hyderabad, the demand grew to 4.3 million square feet from 3.7 million square feet. Leasing of industrial and logistics spaces in Chennai increased to 6 million square feet from 3.9 million square feet. In Pune, the leasing went up to 1.7 million square feet from 0.7 million square feet. The demand for industrial and logistic warehousing spaces in Ahmedabad rose to 2.2 million square feet last year from 1.2 million square feet in the 2022 calendar year. "Driven by increased demand for high-quality spaces, restricted availability of quality supply in specific locations, and an escalation in land costs, rental values witnessed an annual rise in prominent micro-markets across cities, except in the case of Kolkata," CBRE said.

Industrial & logistics space demand hit record in 2023 at 38.8 mn sq ft in 8 cities: CBRE

Our experts choose the best products and services to help make smart decisions with your money (<a href="https://www.businessinsider.com/personal-finance/personal-finance-editorial-standards" class="not-content-link" target="_blank">here's how</a>). In some cases, we receive a commission from <a href="https://www.businessinsider.com/personal-finance/our-partners" class="not-content-link" target="_blank">our partners</a>; however, our opinions are our own. Terms apply to offers listed on this page.Last updated: December 1, 2023Insider Inc. publishes links to various retailers as part of our reporting, particularly within product reviews through our Commerce team, which includes Personal Finance Insider.<a href="https://www.businessinsider.com/reviews"> </a>The Personal Finance Insider team highlights financial products and services that can help you make smarter decisions with your money. We do not give investment advice or encourage you to adopt a certain investment strategy. What you decide to do with your money is up to you.If you take an eligible action like clicking on a product we've covered, apply for a product, or ultimately get a financial product based on our research, we earn a commission from our advertising partners. This compensation does not influence whether a financial product or service receives favorable coverage. Our opinions are our own and not influenced by payment considerations. 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<ul><li><keyword id="160091" type="COMPANY" weightage="20" keywordseo="USIBC">USIBC</keyword> has urged the Indian government not to tighten e-commerce rules and not to make any more material restrictive changes to e-commerce investment rules.</li><li><keyword id="853920" type="COMPANY" weightage="20" keywordseo="CAIT">CAIT</keyword> has sent a strongly-worded letter to USIBC President Nisha Biswal stating that USIBC's intervention is unwarranted and runs against the interests of the 85 million traders of India.</li><li>CAIT National President B.C. Bhartia and Secretary General Praveen Khandelwal said that the intervention of USIBC shows both <keyword id="18635" type="COMPANY" weightage="20" keywordseo="Amazon">Amazon</keyword> and <keyword id="80487" type="COMPANY" weightage="20" keywordseo="walmart">Walmart</keyword> are trying every route for an embargo over proposed changes in Press Note.</li></ul>New Delhi, The <keyword id="76562" type="ORGANIZATION" weightage="20" keywordseo="Confederation-of-All-India-Traders">Confederation of All India Traders</keyword> (CAIT) has strongly criticised US-based lobby group <keyword id="181958" type="ORGANIZATION" weightage="20" keywordseo="US-India-Business-Council">US-India Business Council</keyword> (USIBC) for objecting to an initiative of DPIIT to reframe the Press Note 2 of <keyword id="44528" type="COMPANY" weightage="20" keywordseo="FDI">FDI</keyword> policy. "The uncalled-for intervention of USIBC shows utter desperation of US companies like Amazon and Walmart and which are part of this lobby group, as they have understood that their sinister game of controlling and dominating e-commerce and retail trade of India will soon be over and they are trying to block initiative of DPIIT for bringing a new Press Note and e-commerce policy," CAIT said. "However, the 85 million-strong business community of India will ensure that reforms in e-commerce landscape should take place as soon as possible," the trader's body said. The CAIT has sent a strongly-worded letter to USIBC President Nisha Biswal stating that without knowing the true facts and under pressure of Amazon, Walmart and others, USIBC's intervention is unwarranted which runs against the interests of the 85 million traders of India. USIBC has urged the Indian government not to tighten e-commerce rules and not to make any more material restrictive changes to e-commerce investment rules as it will limit e-commerce firms from leveraging their scale. CAIT National President B.C. Bhartia and Secretary General Praveen Khandelwal said that at a time when in a recent judgement, the Delhi High Court has found Amazon guilty of violation of FDI policy and FEMA, the intervention of USIBC shows both Amazon and Walmart are trying every route for an embargo over proposed changes in Press Note. Bhartia and Khandelwal said that such a hue and cry is not understandable. CAIT said the government is not bringing any new law or policy and it is just trying to include Dos and Don'ts of the Press Note. Further scaling of any business can't be stopped by law or any policy. However, the scaling or growth in business has to be within the purview and parameters as defined in the policy or the law. "Why any entity should worry when the government is clarifying the policy?" CAIT asked. Bhartia and Khandelwal said that USIBC is mistaken in terming the business of these companies as an investment in India. The capital which these companies are using is meant to operate their business activities whose return in shape of revenue is accrued by these companies as their profit. Therefore, terming such capital as investment is factually wrong. CAIT said they are using this so-called investment as burning of capital to support their unethical business practices and also to violate the FDI policy of the government and the Foreign Exchange Management Act (FEMA). In a recent judgement of Delhi High Court, the court has taken on record that Amazon is violating FDI policy and FEMA, it added. SEE ALSO: <a href="https://www.businessinsider.in/business/news/one-thing-we-now-know-for-sure-is-in-the-budget-proposals-a-new-infra-lending-institution/articleshow/80600438.cms" data-type="tilCustomLink">One thing we now know for sure is in the budget proposals⁠— a new infra lending institution</a> <a href="https://www.businessinsider.in/budget/news/nirmala-sithraman-union-budget-2021-date-time-schedule-and-other-details-you-should-know/articleshow/80598178.cms" data-type="tilCustomLink" target="_blank">Union Budget 2021: Date, time, schedule and other details you should know</a> <a href="https://www.businessinsider.in/business/startups/news/a-golden-chance-for-startups-to-raise-a-funding-of-2-million-in-just-10-minutes-at-iit-bombays-e-summit-2021/articleshow/80598283.cms" data-type="tilCustomLink" target="_blank">A golden chance for startups to raise a funding of ₹2 million in just 10 minutes at IIT Bombay’s E-Summit 2021</a>

CAIT miffed with USIBC for intervening in India's e-commerce policy

<ul class="summary-list"><li><keyword id="18635" type="CITY" weightage="60" keywordseo="Amazon">Amazon</keyword> contracts delivery drivers through smaller local companies.</li><li>The companies provides the companies with a set of rules for the drivers that include grooming stipulations, Bloomberg reported. </li><li>In the past, Amazon has been criticized for its in-car monitoring equipment for delivery drivers.</li></ul>Amazon work rules regulate delivery drivers' personal grooming and social media habits, according to a recent report from <a href="https://www.bloomberg.com/news/articles/2021-05-05/amazon-work-rules-govern-tweets-body-odor-of-contract-drivers?srnd=premium&amp;sref=LspfQlRvQlRv">Bloomberg </a>on Wednesday.The company dictates specifics, including body odor and the appearance of fingernails and hair, to social media posts, Bloomberg found in an updated version of the company's policies that govern small delivery companies.While the company's delivery drivers wear an Amazon logo, many are actually employed by small independent businesses that Amazon calls Delivery Service Partners.According to Bloomberg, the contracts between the small companies and the <keyword id="35621" type="PERSON" weightage="60" keywordseo="e-commerce">e-commerce</keyword> giant can change at any time based on Amazon's needs. "Personal grooming must be maintained at an acceptable level, including but not limited to prevention of unpleasant breath or body odor, modest perfume/cologne, and clean teeth, face/ears, fingernails and hair," the policy states.Drivers are also required to avoid posting anything on social media that Amazon would deem "obscene."Amazon did not comment on the grooming and social media standards it maintains for its driver, but a spokesperson told Insider that its partnerships with local small businesses are well suited to its business goals - and help the smaller companies thrive, too. "The suggestion that Amazon is seeking to avoid responsibility for delivery drivers is wrong," an Amazon spokesperson told Insider. "The biggest challenge in developing a driver network is building great teams who understand their communities, and we think local small business owners do that best-they tap into their community to hire and develop great drivers, while the DSP program supports them with logistics experience, technology, and a suite of exclusive services that help their business thrive."Amazon's business model is not unlike many other US companies that use independent contract workers and staffing companies. McDonald's and FedEx also use a similar staffing process.Outside of grooming stipulations, the policy stipulates that drivers can be drug tested at any time. Amazon also approves training programs for the drivers, Bloomberg reported. The conditions <keyword id="7551455" type="UNKNOWN" weightage="60" keywordseo="amazon-delivery-drivers">Amazon delivery drivers</keyword> work under have captured public attention in the past. An <a href="https://www.businessinsider.com/amazon-drivers-say-peeing-in-bottles-common-despite-company-denials-2021-3">Insider report found that Amazon drivers are often forced to pee in bottles</a> as their schedules do not allow time for bathroom breaks.The company has also come under fire due to its policies for monitoring delivery drivers on the job. In February, <a href="https://www.businessinsider.com/amazon-plans-ai-cameras-surveil-delivery-drivers-netradyne-2021-2?utm_source=yahoo.com&amp;utm_medium=referralrral">Insider reported Amazon was equipping all delivery vehicles with AI camera systems</a> called Driveri. The cameras are always on and scan drivers' body language, the speed of the vehicle, and even drowsiness. The system then uses "automated verbal alerts" to tell drivers if a violation has been detected.

Amazon policies for delivery drivers reportedly include rules on body odor, personal grooming, and social media restrictions

<keyword id="399907" type="General" weightage="20" keywordseo="Meta" source="Orion">Meta</keyword> (formerly <keyword id="6354576" type="General" weightage="20" keywordseo="Facebook" source="Orion">Facebook</keyword>) on Tuesday appointed <keyword id="5177992" type="General" weightage="20" keywordseo="Meghna-Apparao" source="Orion">Meghna Apparao</keyword> as the <keyword id="12977174" type="General" weightage="20" keywordseo="Director-of-e-commerce" source="Orion">Director of e-commerce</keyword> in India to lead the strategy and solutioning that is focused on the company's e-commerce advertisers. Apparao's appointment comes on the back of a series of senior leadership recruitments in the past two years, and many in the recent months, across policy, partnerships, and other key verticals, demonstrating the company's expanding charter and commitment to India. "I am thrilled to welcome Meghna as she joins our team to lead this mandate and to shape the role our apps can play in enabling the growth of some of India's largest online and retail businesses," <keyword id="1385839" type="General" weightage="20" keywordseo="Arun-Srinivas" source="Orion">Arun Srinivas</keyword>, Director and Head of Global Business Group at Meta in India said in a statement. As a part of her role, Apparao will spearhead the company's strategic relationship with the country's leading brands in the e-commerce space, enabling a stronger partnership through Meta platform solutions. Apparao comes with 20 years of experience in senior sales, marketing, and business strategy roles at companies such as Unilever, Amazon, Godrej, and Licious. Her last assignment was with Licious, where she was the Chief Business Officer. In 2018, she was also selected for the Chevening Fellowship program at the University of Oxford. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/tech/mobile/news/realme-9i-smartphone-first-impressions-tall-display-stylish-design-and-promising-specs/articleshow/88968686.cms">Realme 9i first impressions — Tall display, stylish design and promising specs</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/stock-market/news/coffee-day-enterprises-stock-climbs-70-in-7-days/articleshow/88968519.cms">Coffee Day Enterprises stock climbs 70% in 7 days</a>

Meta appoints Meghna Apparao as the Director of e-commerce in India

New Delhi, Mar 18 () The national e-commerce policy is under consideration but there is no timeline as to when it will be released, the government said on Wednesday. The draft policy seeks to create a facilitative regulatory environment for growth of the e-commerce sector, Commerce and Industry Minister Piyush Goyal said in a written reply to the Lok Sabha. "A series of meetings have been held at the level of Secretary, DPIIT with different stakeholders, including major e-commerce companies, startups, industry associations, think-tanks, academicians etc as well as data centre providers, logistics companies, export promotion councils to discuss the issues facing the sector and the provisions contained in the draft policy," he said. Since e-commerce is a new issue, it has necessitated detailed consultations over the last few months to ensure that the policy is crafted in a manner that interests of all stakeholders are taken into account. "Therefore, no timeline has been fixed for release of the same," he said. Goyal also said formulation of the new industrial policy is under consideration of the government. He said with regard to the new industrial policy, a Working Group has been constituted with representation from central ministries/departments, state governments, and industry associations. The first meeting of the group was held on October 24, 2019 and an inter-ministerial consultation is going on for framing the policy. In a separate reply, he said representations have been received in the ministry alleging that some e-commerce platforms are engaged in predatory pricing and are providing excessive discounts. "If any violation is reported, necessary action may be taken by the competent authority," he said. "Further, Competition Commission of India in one case filed against Flipkart Internet Pvt Ltd And Amazon Seller Services Private Ltd., vide order dated January 13...has directed the DG to conduct an investigation and submit its investigation report," he added. RR ANUANU

National e-commerce policy under consideration: Goyal

<ul><li>The future of e-commerce is Personalised, Transparent and Responsible, says Havas Group Prosumer Report. </li><li>68% of Prosumers expect their e-commerce shopping experience to be tailored through personalisation and AI.</li></ul>The Covid-19 led economic slowdown has been catastrophic for most sectors, barring a few. The e-commerce sector belongs to the latter. The pandemic and its aftereffects led to a complete transformation and a massive surge in the e-commerce sector. Therefore, decoding the ‘Future of e-commerce’ through structural research became a function of paramount importance for us at the Havas Group. Thus, the network announced the launch of its recent Prosumer Report, a global perspective on the future of e-commerce that captures information and insights on the sector, done through the network's proprietary research tool. Drawing on responses from 3,000 consumers from Brazil, China, France, India, the United Kingdom, and the United States, this recently launched survey examines the upcoming trends in the e-commerce experience. Talking about the report, Pritha Dasgupta, CMO, <keyword id="7001513" type="General" weightage="20" keywordseo="havas-group-india" source="Orion">Havas Group India</keyword>, said, “Prosumer is Havas Group’s global report that is released 3 to 4 times every year, each one covering a specific topic. It is one of the longest-running thought leadership properties of Havas Group that has become instrumental in predicting emerging trends in consumer behaviour.” She further added, “Over the last two years, digital adoption has been extremely fast and has become a way of life. If we specifically look at the e-commerce sector, it has become a breeding ground of innovation and in the last two years every leading company in this sector has grown aggressively. Our latest Prosumer Report gives a clear direction to the industry of where this e-commerce sector is headed, and also identifies trends of the sector.” Prosumers are the leading-edge 15-20% of consumers, who are First to the market (usually 6-18 months ahead of the mainstream), Forward-thinking, Influential, Proactive and Socially and/or environmentally conscious. It is this key section of consumers that our research studies. Throughout the pandemic, e-commerce has clearly established itself as the new retail norm as more than 8 in 10 Prosumers tell us they prefer the online shopping experience over the traditional format of in-store purchasing. However, 1 out of 3 respondents claims that their e-commerce experiences are quite boring. Havas Group’s Prosumer report deep dived into the e-commerce sector and came up with a few ways to upgrade the e-commerce experience by: Focusing on new rules of eCommerce: This includes free shipping &amp; returns, seamless &amp; fast delivery, customer ratings, loyalty discounts and purchases recommendations. Having a purpose beyond clicks: e-commerce must be about more than just access, it is about curating products that are good for society. Being on the right side of data history: Privacy is gaining momentum so data education should be mandatory. Expanding from a place to buy to a place to socialise: As e-commerce is becoming more human and is moving to social, making the experience more community-driven will bring results. An over-arching theme that is evident through the research is that the e-commerce sector still has a long way to go to address the gap in consumer expectations. If there is one aspect that the younger generation demands, it is a better consumer experience despite acknowledging the convenience that e-commerce has to offer. For this, the Prosumer report throws light on some rather interesting India specific trends that will go a long way in making the sector shine: <ul><li>The rise in community shopping experience: Post-pandemic, the desire to replicate in-store/mall experience has led prosumers to seek community shopping experiences from the <keyword id="863306" type="General" weightage="20" keywordseo="e-commerce-industry" source="Orion">e-commerce industry</keyword>. In this context, we see a spike in demand for services such as the ability to shop on social media (66%) and the ability to interact with fellow shoppers (68%). </li><li>The era of Transparency: Contrary to popular euphemism, consumers are not averse to data sharing. In fact, they demand transparency regarding what data is being collected. In this context, we see 97% of the prosumers rating privacy as the key attribute and 83% ready to boycott brands that do not have a transparent data collection policy. </li><li>Personalised experience: 68% of Prosumers expect their e-commerce shopping experience to be tailored through personalisation and AI. </li><li>Rise in responsible e-commerce practices: 95% of prosumers demand eco-friendly packaging and 69% want to see e-commerce organisations commit to sustainable practices across the value chain.</li></ul>The Havas Group Prosumer report makes it evidently clear that e-commerce is no longer just about business transactions; it’s about customer empowerment and with the e-commerce market touching $84 billion in July 2021, this is a sector one just can’t ignore. Meeting the needs of consumers will ensure that the e-commerce sector moves from strength to strength. It’s where the future is.

95% of consumers demand eco-friendly packaging; 69% want to see e-com commit to sustainable practices across the value chain: Havas Report

The Department for Promotion of Industry and Internal Trade (<keyword id="7281036" type="UNKNOWN" weightage="20" keywordseo="dpiit">DPIIT</keyword>) on Tuesday held a meeting with industry representatives from IT and e-commerce sectors to discuss the merits and de-merits of <keyword id="6752758" type="UNKNOWN" weightage="20" keywordseo="Draft-E-commerce-Policy">draft e-commerce policy</keyword> on data storage, an official said. Besides, officials from Nasscom, E-commerce Council of India, Informational Technology Industry Council, CII and FICCI also attended the meeting. Participants discussed about ways to attract investment in data storage infrastructure in the country. The big companies were asked to compile challenges as well as solutions and come back to the department in two weeks' time.
 The official said the department heard views of all the participants, and another meeting is also expected soon.
 The meeting was chaired by an additional secretary level officer of the DPIIT.
 It assumed significance as the department is working to release the <keyword id="7358326" type="UNKNOWN" weightage="20" keywordseo="national-e-commerce-policy">national e-commerce policy</keyword> by the end of the current financial year. The government in February last year released a draft national e-commerce policy, proposing setting up a legal and technological framework for restrictions on cross-border data flow and also laid out conditions for businesses regarding collection or processing of sensitive data locally and storing it abroad.
 Several foreign e-commerce firms have raised concerns over some points in the draft pertaining to data.
 The department has received huge response on the draft and it is examining all the views and comments.
 As the draft policy includes several provisions related to data, the department is also looking at the Personal Data Protection Bill approved by the Cabinet.
 Sources said that issues which needs to be looked upon in the policy include whether India should allow free flow of data across the border or inhibit or regulate it in some manner; and whether data localisation is required or not.
 The Personal Data Protection Bill spells out a framework for handling of personal data, including its processing by public and private entities.
 A company may have to pay a penalty if found violating norms under the Personal Data Protection Bill. See also: <a href="https://www.businessinsider.in/business/ecommerce/news/india-e-commerce-policy-will-mean-trouble-for-flipkart-and-amazon/articleshow/72119136.cms">India’s e-commerce policy is still in the works – with Flipkart, Amazon on tenterhooks</a> <a href="https://www.businessinsider.in/tech/news/5g-data-privacy-surveillance-ai-digital-tax-and-e-commerce-to-drive-tech-debate-in-india-in-2020/articleshow/73054149.cms">5G, AI, data privacy and mass surveillance — 12 biggest tech policy challenges India will have to face in 2020</a>

Government asks companies how to attract investment for data storage in India

New Delhi, Mar 20 () A series of meetings have been held at the secretary-level with various stakeholders on the proposed national e-commerce policy, Parliament was informed on Friday. In a written reply to the Rajya Sabha, Commerce and Industry Minister Piyush Goyal said that the formulation of the policy is under consideration of the government. The draft policy seeks to create a facilitative regulatory environment for the growth of e-commerce sector. "A series of meetings have been held at the level of Secretary, DPIIT with different stakeholders, including major e-commerce companies, start-ups, industry associations, think-tanks, academicians etc. as well as data centre providers, logistics companies, export promotion councils to discuss the issues facing the sector and the provisions contained in the draft," he said. He added that since e-Commerce is a new issue, it has necessitated detailed consultations over the last few months to ensure that the policy is crafted in a manner that interests of all stakeholders are taken into account. RR MRMR

Secretary-level meetings with stakeholders on national e-commerce policy

Top industry groups and tech giants, including <keyword id="6354427" type="General" weightage="50" keywordseo="apple" source="Orion">Apple</keyword> and Intel, have sent a letter to the <keyword id="126668" type="General" weightage="50" keywordseo="us-department-of-commerce" source="Orion">US Department of Commerce</keyword>, protesting against <keyword id="3658" type="General" weightage="100" keywordseo="india" source="Orion">India</keyword>'s recent import restrictions on PCs, laptops and servers. In the letter, the biggest players in technology and manufacturing said the move "could significantly disrupt trade, hamper efforts to more closely integrate India into global supply chains, and harm businesses and consumers in both countries". Eight American trade groups asked the government to urge India to reconsider the policy, reports Bloomberg News. The industry groups included the Information Technology Industry Council, the National Association of Manufacturers and the <keyword id="1034072" type="General" weightage="50" keywordseo="semiconductor-industry-association" source="Orion">Semiconductor Industry Association</keyword>. They wrote in the letter that any barrier to trade could affect the shipment of US-made computers and electronics into India. According to the notification by the Directorate General of Foreign Trade (DGFT) in India, for clearance of import consignments with effect from November 1, 2023, a valid licence for restricted imports is required. The government has told tech companies that the restrictions are not to ban imports but to promote exports via domestic manufacturing. Meanwhile, top consumer electronics companies like HP, Apple and Dell last week urged the government to extend the November 1 deadline for the licences required for PCs, laptops and tablets by at least an year, as it will take time to configure and set up manufacturing/assembling units as per new guidelines. In a meeting with the Ministry of Electronics and Information Technology (MeitY) officials, also attended by leading industry bodies the Manufacturing Association of IT Hardware (MAIT) and the India Cellular and Electronics Association (ICEA), the tech companies conveyed to the government they need more time to set up manufacturing units in the country, according to sources. Post November 1, no entity will be allowed to import laptops, computers, and related items without a license. The Centre has said the restrictions were imposed for security reasons and also for promoting the 'Atmanirbhar Bharat' mission. SEE ALSO:<a href="https://www.businessinsider.in/business/auto/webstories/audi-has-announced-the-launch-of-the-q8-e-tron-and-the-q8-sportback-e-tron-electric-cars-in-india/slidelist/102836760.cms" target="_blank"></a> <a href="https://www.businessinsider.in/business/auto/webstories/audi-has-announced-the-launch-of-the-q8-e-tron-and-the-q8-sportback-e-tron-electric-cars-in-india/slidelist/102836760.cms" target="_blank">Audi Q8 e-tron and Q8 Sportback e-tron launched in India with more than 500 KM Range</a> <a href="https://www.businessinsider.in/tech/news/indian-pc-market-declines-for-fourth-consecutive-quarter-reports-15-decline/articleshow/102822733.cms">Indian PC market declines for fourth consecutive quarter, reports 15% decline</a> <a href="https://www.businessinsider.in/tech/mobile/news/india-crosses-the-2-billion-mark-in-its-journey-to-become-a-smartphone-manufacturing-powerhouse/articleshow/102760757.cms">India crosses the 2 billion mark in its journey to become a smartphone manufacturing powerhouse</a>

You Searched For "e commerce policy" and got 13 results

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