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<keyword id="2523117" type="General" weightage="20" keywordseo="Online-food-delivery" source="Orion">Online food delivery</keyword> platform <keyword id="6358977" type="General" weightage="100" keywordseo="swiggy" source="Orion">Swiggy</keyword> on Monday announced the launch of an industry-first-accelerator programme for its delivery executives to transition into full-time, managerial-level jobs with a fixed salary and additional benefits. The programme, named "<keyword id="13699950" type="General" weightage="20" keywordseo="Step-Ahead" source="Orion">Step-Ahead</keyword>" is aimed at giving an opportunity to those executives who want to move from their current flexible engagement with Swiggy to a dedicated, managerial role, the company said. "Swiggy has consistently maintained that our delivery executives are the backbone of our operations; and we are proud to enable an income opportunity for over 2.7 lakh women and men across the country," said Mihir Rajesh Shah, VP, Operations, Swiggy, in a statement. "While most may consider their association with the platform as a stop gap between jobs or an education, or even an additional source of income, we realise that there are some who want more. With aStep Ahead', Swiggy is creating a unique opportunity for those interested to flip their collar from blue to white and take on a managerial role," he added. To be eligible for the role of a Fleet Manager, a Swiggy delivery executive must hold a college degree, possess communication skills and basic computer knowledge and should have been delivering with Swiggy for a few years. Managing a fleet of delivery executives, the fleet managers, will be responsible for different roles like maintaining metrics like login hours, cancellations, resolving queries, and working on special projects for delivery executives. Being well-versed with the challenges and opportunities at a ground level owing to their rich experience in delivery, seasoned delivery executives are a natural fit. Over the years, numerous Swiggy delivery executives have joined the platform as fleet managers. With 'Step Ahead', Swiggy is formalising this process and intends to reserve at least 20 per cent of all Fleet Manager hires for its delivery executives. Swiggy is also considering reducing the tenure requirement to around two years. Swiggy currently has over 2.7 lakh delivery partners across the country. They receive benefits such as accident insurance and medical cover, personal loans, legal assistance, covid income support, emergency support, income support during accident or illness recovery, bereavement leaves, period time off, maternity cover among others. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/news/top-universities-producing-the-most-number-of-ceos-guess-which-indian-institute-is-included-in-the-list/slidelist/91066313.cms">top universities producing the most number of CEOs — guess which Indian institute is included in the list</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/news/oil-prices-remain-above-100/barrel-as-russia-ukraine-crisis-deepens/articleshow/91068822.cms">Oil prices remain above $100/barrel as Russia-Ukraine crisis deepens</a>

Swiggy to upskill delivery boys to become company employees

The sight of those white capped men in white uniforms in Mumbai makes one hungry. And the traditional people delivering meals for ages have also contributed to Mumbai’s identity in the global map. Their experience and work culture have been a topic of studies in various management institutes across India. 
 
Yes, we are talking about the Dabbwalas of Mumbai. 
 
Now, Bengaluru-based food aggregator Swiggy has partnered with the famous Mumbai dabbawalas to train its own delivery fleet ahead of its launch in four Mumbai neighbourhoods, according to a news report by The Economic Times. 
 
"The dabbawalas are something that you immediately identify with when it comes to food delivery in Mumbai," Nandan Reddy, cofounder, Swiggy told the financial daily. 
 
"We want to understand the dabbawalas' culture and what drives them with regards to quality and consistency of deliveries, and put them in place in Swiggy." 
 
The Mumbai dabbawalas, a century-old system by which the delivery men bring hundreds of thousands of homemade meals to office workers without the aid of technology, is estimated to have an error rate of one in six million. 
 
"Mumbai dabbawalas can teach delivery companies about making deliveries consistent, timely and accurate. Their passion and commitment is not about work culture, but because work is worship," Pawan Agrawal, who travels globally to speak on Mumbai dabbawalas told the ET. "After such a workshop, they can do best."

Dabbawalas are now mentoring delivery boys

New Delhi, Mar 30 () State-owned Indian Oil Corp (IOC), Bharat Petroleum Corp Ltd (BPCL) and Hindustan Petroleum Corp Ltd (HPCL) on Monday announced an ex-gratia of Rs 5 lakh in case of coronavirus-related death of any LPG delivery boy or other personnel involved in the supply chain. While the entire country has bee locked down with most confining themselves to homes, cooking gas (LPG) supplies have continued uninterrupted with all the distributors and hundreds of delivery boys providing cylinders to 27.5 crore users on demand. Though the LPG distributor agencies and their staff, including delivery boys, are not part of oil company staff, they have been provided with protective gear by the three firms. But, the risk to the delivery boys and other staff remained as the Covid-19 infection spreads. Recognising the threat, IOC, BPCL and HPCL announced the ex-gratia. "Oil marketing companies IOCL, BPCL and HPCL today (on Monday) announced an ex-gratia amount of Rs 5 lakh each, as a one-time special measure, in the unfortunate case of demise of personnel like show-room staff, godown-keepers, mechanics and delivery boys, attending duty in the LPG distributorship chain, due to the infection and impact of Covid-19," an official statement said. LPG being an essential commodity has been exempted from the lockdown, and the personnel are required to attend duty during this crisis period to maintain uninterrupted LPG cylinder supplies across the country to all customers. "Indian Oil to provide an ex-gratia amount of Rs 5 lakhs in case of death of any personnel of Indane distributorships arising out of infection and impact of COVID-19 as a one-time special measure, to include show-room staff, godown keepers, mechanics and delivery boys," the company said in a tweet. Oil Minister Dharmendra Pradhan welcomed the humanitarian decision. "This gesture of goodwill is a recognition of the services rendered by our personnel in these trying times. The well-being of our workers is of paramount importance, this compassionate move will strengthen the safety nets of our workforce aiding India's fight against corona," he said. ANZ HRS

Oil firms to give Rs 5 lakh ex-gratia for delivery boys, others working in LPG supply chain

New Delhi, Apr 16 () Online food delivery, the silver lining to the economic gloom set in by the coronavirus pandemic, is likely to take a massive blow in the capital after news of a pizza delivery agent testing COVID-19 positive in south Delhi went viral and raised alarm bells in the minds of the already terrified people.A total of 89 people have been put under quarantine after a 19-year-old delivery agent from a restaurant in Malviya Nagar tested positive for the virus on April 14. Many Delhitees on Thursday woke up to a barrage of messages on their WhatsApp groups strictly advising them not to order food from outside anymore."Our area is largely an open colony, so we cannot check everybody who is coming in. We have circulated the news clippings in the whatsapp groups, with a message: "Bhai, thode din ghar ka bana hi kha lo. Fizool main quarantine hone ka koi faida nahi hai" (Please for some days eat home-made food only, you won't be serving any purpose being quarantined due to this)," BS Vohra, East-Delhi RWAs Joint Front told ."We have been talking about this news in the RWA whatsapp group since morning, but we don't know how to stop this. The government can perhaps take some steps, or at least instruct us to deploy some measures," he added.While many had already bid goodbye to outside food after the lockdown was announced on March 24, there were others who couldn't resist the temptation for a meal from a restaurant at least on a few days.But not anymore as they realise that hassle-free not always translates into risk-free, especially amid a global pandemic."My daughter is a big foodie. She would always pester me to order momos or burgers for outside. Many times I would try to entice her with home-made snacks. But it won't always work. So there were days when we ordered food online. "Today when I watched this news of the delivery agent getting infected, I made it clear to my daughter that we won't be ordering online from now. She understood and agreed," said Vandana Thapa, a homemaker in her 40s.Looking at the severity of the situation and fearing a dip in their online orders, food delivery platforms and several restaurants have reached out to their customers to reassure them of all the precautions taken at their end for their safety and well-being.Zomato, the online platform service whose partner restaurant's delivery agent has tested positive in this incident, said they are constantly training their delivery partners on safety and hygiene in addition to providing masks to them."Fifty thousand plus restaurants which cover a majority of our order volume have set up hand sanitisation stations for delivery partners. We continue to ramp up our safety practices as we speak," a Zomato spokesperson told .The food delivery platform on Wednesday launched a new safety feature where users can see the body temperature of their delivery partner on its app.That said, they did acknowledge that despite "best efforts'' home deliveries of essential services like food and grocery cannot be "risk-free"."Customers should be cognisant of the risks involved and follow careful package handling practices if they are getting anything home delivered," he added.Pizza giant Domino's or restaurants like The Baker's Dozen, Out Of The Blue and Deli By The Blue also reassured their customers by listing out all the safety measures in place."Understanding the current situation, we have taken some important measures for our staff and senior members and have made them stay quarantined at Hotel Le Sutra to maintain the utmost care and cleanliness discipline," said Rahul Bajaj, director and conceptualiser at Out Of The Blue and Deli By The Blue.But the fear that the incident would dent the food industry business further was palpable among many restauranteurs. According to Karan Tanna, founder of Ghost Kitchens, there would be a drop of more than 50 per cent in people ordering food online. The sector had already seen a drastic drop due to the spread of coronavirus.Anurag Katriar, president, National Restaurant Association of India (NRAI), too took notice of the event and admitted of "some impact of the incident on the consumer's mind".However, Katriar used the analogy that like medical professionals, anyone working on ground zero can contract the virus and that it was no different for the delivery agent in question."Ideally, if medical services are not getting impacted when their staff is infected, this incident should not impact the restaurant deliveries either, but in the minds of the people the essentiality of the two services is different and rightly so."We have been very steadfast in our advisories to the restaurants, which was reiterated last evening that they need to follow the strictest form of hygiene with services and as well as goods," he added.The novel coronavirus has infected more than 12,300 people and claimed at least 400 lives. MG TRS MG RDMRDM

Food delivery business expected to slump further as pizza delivery boy tests COVID-19 positive

<keyword id="2885078" type="UNKNOWN" weightage="20" keywordseo="Jugnoo">Jugnoo</keyword> is India’s most popular <keyword id="32870" type="COMPANY" weightage="20" keywordseo="Auto">auto</keyword> rickshaw aggregator <a href="http://www.businessinsider.in/Ed-tech-startup-focuses-on-reaching-you-on-mobile-desktop-and-television/articleshow/54324859.cms">startup</a> covering 40 cities and around 40,000 rides a day, according to the company. 
 Business Insider caught up with Isha Singla, Co-founder, Jugnoo to understand the company’s vision on utilizing their auto rickshaw drivers for <keyword id="6355447" type="UNKNOWN" weightage="20" keywordseo="delivery">delivery</keyword> of fruits and vegetables, fresh meals and even products! 
 
Isha had this to say-‘Jugnoo wants to be a hyper-local business. Whether it is delivery of people, products, food or groceries, we wish to utilize our platform to the maximum.’ And it would seem so. With the company launching two delivery services namely ‘<keyword id="218256" type="PERSON" weightage="20" keywordseo="Dodo">Dodo</keyword>’ and ‘<keyword id="3365623" type="UNKNOWN" weightage="20" keywordseo="Fatafat">Fatafat</keyword>’ in Chandigarh, the company is rapidly using its vast auto rickshaw network to the fullest. 
 
So what is ‘Dodo’? Dodo is not the extinct bird here, but the B2B delivery service, which lets local vendors use Jugnoo for delivery for a nominal per-delivery cost. This kind of service helps Mom &amp; pop shops and small vendors who cannot afford to keep a separate delivery vertical. 
 
<a href="http://www.businessinsider.in/Delivery-technology-from-drones-to-bots-what-will-deliver-your-e-commerce-packages-in-the-future/articleshow/54044952.cms">ALSO READ: From drones to bots- What will deliver your future?</a> 
 
Known brands like Ferns &amp; petals are also using this service to deliver fresh flowers in select cities. 
 
‘Fatafat is the fruits &amp; vegetables vertical where the company directly sources from the farmer or the wholesale market to keep costs minimal and quality checked’ explains Isha. ‘We have divided this vertical into two categories –Organic &amp; Normal to suit the needs of the metropolitan consumer.’ 
 
In Fatafat, they have also included meal deliveries from small businesses. Isha said that the company wants to focus on the average Indians- ‘An average Indian takes an auto every day instead of a cab. He would want to get an affordable service for food delivery where a ‘thali’ costs him Rs. 50 while giving him different options.’ The ‘ready to eat’ daily-changing menu includes premium sandwiches, meal combos, and exclusive desserts, 
among others without any minimum order price which is great for the working bachelors. 
 
In the future, Isha wants <a href="http://www.businessinsider.in/Jugnoo-Founder-CEO-Samar-Singla-Willburn-cash-as-long-as-Ola-and-Uber-dont-stop/articleshow/52499393.cms">Jugnoo</a> to deliver anything and everything for you. If you’ve forgotten something important someplace, you can ask Jugnoo to pick it up for you, in the future. 
 
Thriving on its well-established network of auto-rickshaws and engaging the workforce in the logistics of the new business, the orders will be delivered by Jugnoo drivers, during their free time. 
 
So what incentive does the auto-driver get? Isha explains, ‘They earn extra income due to more rides/ access to demand. The company takes 10% commission from them for each ride.’ 
So now don’t be surprised to find your auto-driver coming over to deliver you your next order!

Is your next delivery boy also an autowallah? It's because of Jugnoo.

<ul class="summary-list"><li>A 10-year-old boy died on Tuesday afternoon in a bicycle <keyword id="6354769" type="ENTERTAINMENT" weightage="60" keywordseo="accident">accident</keyword> with an <keyword id="2024563" type="PERSON" weightage="60" keywordseo="Amazon-delivery">Amazon delivery</keyword> van, the company confirmed on Wednesday.</li><li>"Our thoughts and deepest sympathies are with his family and loved ones following this terrible accident," <keyword id="18635" type="CITY" weightage="60" keywordseo="Amazon">Amazon</keyword> spokesperson Lisa Levandowski said in a statement.</li><li>The boy reportedly crashed into the back of the Amazon <keyword id="6355447" type="PERSON" weightage="60" keywordseo="delivery">delivery</keyword> van, the company said, while both were traveling downhill.</li></ul>A 10-year-old boy was killed in a <keyword id="5683" type="ENTERTAINMENT" weightage="60" keywordseo="Crash">crash</keyword> with an Amazon delivery van on Tuesday afternoon in Lafayette, California, the company confirmed on Wednesday.The boy reportedly crashed into the back of an Amazon delivery van while both were traveling downhill, Amazon said. He was taken to the hospital and later died of his injuries, <a href="https://abc7news.com/boy-dies-after-colliding-with-delivery-truck-in-east-bay-police-say/6339372/">according to an ABC report</a>."Our thoughts and deepest sympathies are with his family and loved ones following this terrible accident," Amazon spokesperson Lisa Levandowski said in a statement. "We are working with law enforcement as they investigate."The delivery van's driver was reportedly released without citation, the company said.The driver was not a full-time Amazon employee, but a paid contractor.As Amazon has expanded to handle each facet of retail operations, from product creation to sales to shipping, the company has <a href="https://www.businessinsider.com/amazon-not-legally-responsible-for-delivery-related-deaths-contract-drivers-2019-9">faced increasing scrutiny for its contract delivery operations</a>. Through contractors, who are technically employed by another company, Amazon is able to skirt responsibility for those contractors' actions.An investigation from <a href="https://www.nytimes.com/2019/09/05/us/amazon-delivery-drivers-accidents.html">The New York Times and ProPublica</a> published in September 2019 highlighted at least 10 instances of deaths involving Amazon contract delivery drivers. According to the investigation, Amazon's first CFO, Joy Covey, is <a href="https://www.businessinsider.com/amazons-joy-covey-killed-company-delivery-van-report-2019-12">said to have died from a collision with an Amazon contract delivery driver</a>.

10-year-old killed in crash with Amazon delivery van in Bay Area

This <keyword id="6181" type="COMPANY" weightage="20" keywordseo="Food">food</keyword> startup is gaining fans and not losing money. <keyword id="2678375" type="UNKNOWN" weightage="60" keywordseo="Holachef">Holachef</keyword> is a Mumbai-based food delivery startup that is working with expert chefs. They change their menu daily. 
Their extensive menu features regional Indian and world cuisines, la carte items, healthy meal combos, Indian and English desserts and a huge range of packaged food, condiments, and beverages. 
 Users can place orders from the website, Holachef.com, or Holachef’s mobile app on <keyword id="6355645" type="COMPANY" weightage="60" keywordseo="android">Android</keyword> and <keyword id="75489" type="ORGANIZATION" weightage="20" keywordseo="IOS">iOS</keyword>. This food startup is quite different than their competitors like Foodpanda, Swiggy, and Zomato because they create their own food which leads to control in hygiene, delivery time and user experience. Unlike other popular delivery <keyword id="1744427" type="UNKNOWN" weightage="20" keywordseo="Food-startups">food startups</keyword>, they save money as they cook from a centralized kitchen which ensures timely delivery and less hassle for the delivery boys. <keyword id="6434843" type="UNKNOWN" weightage="60" keywordseo="FreshMenu">Freshmenu</keyword> has a similar model to theirs. 
 
They claim to have over 80% of repeat purchase rate with an average order size of INR 310 which means <a href="http://www.businessinsider.in/Grub-Fest-2016/articleshow/54934171.cms">their fare fares better than most food startups.</a> 
 
<a href="http://www.businessinsider.in/Yumigo-a-startup-delivering-currency-visa-and-insurance-right-at-your-doorstep/articleshow/55050729.cms">ALSO READ: Planning an international vacay? Here’s a startup delivering currency, visa, and insurance right at your doorstep</a> 
 
We decided to give you a glimpse of their menu which will satiate your curiosity. <a href="http://www.businessinsider.in/Vidooly-increases-your-subscribers-on-YouTube-using-Artificial-intelligence/articleshow/55051083.cms">Take a look!</a>

Say Hola to this Mumbai- based food startup that changes its menu daily

<div class="KonaFilter image-container display-table"><div><div class="image on-image">Photo by Drew Angerer/Getty Images</div></div></div>President Donald Trump lashed out against Amazon on Monday, saying the US Postal Service is its "delivery boy.""The Amazon Washington Post has gone crazy against me ever since they lost the Internet Tax Case in the U.S. Supreme Court two months ago," <a href="https://twitter.com/realDonaldTrump/status/1021384752136409088">Trump tweeted</a>. "Next up is the Post Office which they use, at a fraction of real cost, as their "delivery boy" for a BIG percentage of their packages."Trump has argued that Amazon takes advantage of the postal service, which he claims is losing money from the e-commerce giant. But the post office had been slipping into the red since before the rise of Amazon and is not funded directly by taxpayers. Part of Trump's frustrations toward Amazon seem to associated with its chief executive officer Jeff Bezos owning the Washington Post. The tweets against came after a weekend of critical news reports on the Trump administration. "In my opinion the Washington Post is nothing more than an expensive (the paper loses a fortune) lobbyist for Amazon," <a href="https://twitter.com/realDonaldTrump/status/1021388295618682881">Trump tweeted</a>. "Is it used as protection against the antitrust claims which many feel should be brought?"Shares of <a href="https://markets.businessinsider.com/stocks/amzn-stock">Amazon</a> fell about 1% to $1,796.20 following the tweets.<a href="https://www.businessinsider.com/amazon-stock-price-trump-says-uses-postal-service-as-delivery-boy-2018-7">This story is developing</a>. <div class="margin-top"> <h3>NOW WATCH: <a href="http://www.businessinsider.com/hands-on-new-blackberry-key2-demo-review-2018-6">I tried the newest BlackBerry phone for a week</a></h3> <div> </div> </div>

Trump takes aim at Amazon, says it uses the US Postal Service as its 'delivery boy'

New Delhi, Apr 3 () The government has held several meetings with e-commerce players to resolve issues arising due to the lockdown, and now witnessing improvement on them daily, a top government official said on Friday.Secretary in the Deparrment for Promotion of Industry and Internal Trade (DPIIT) Guruprasad Mohapatra said that with lot of follow ups on their issues, relaxations were given to them by the Home Ministry."We had meetings with them, most of their issues are being resolved. E-commerce position is much better now then what was there on day one of lockdown. Everyday you are seeing improvement," he told .E-commerce representatives had shared the problems faced by them in movement of essential goods by delivery boys due to the lockdown amid coronavirus outbeak.Commerce and Industry Minister Piyush Goyal has earlier said they are committed to ensure that essential goods reach people in the most-convenient and safest manner.Traders and e-commerce companies have raised concerns over police beating up delivery boys in various states while they were doing their duty.Home Secretary Ajay Bhalla and the DPIIT Secretary too held detailed meetings with traders and e-commerce firms on the matter.The DPIIT has set up a control room to monitor real time status of transportation and delivery of essential commodities amid the coronavirus lockdown.It is also monitoring difficulties being faced by various stakeholders. RR BAL

Lockdown: Seeing improvement on e-commerce issues, says DPIIT Secy

New Delhi, Apr 3 () The government has held several meetings with e-commerce players to resolve their issues which they have been facing due to the lockdown , and now there is an improvement everyday, a top government official said on Friday.Secretary in the Department for Promotion of Industry and Internal Trade (DPIIT) Guruprasad Mohapatra said that with lot of follow-ups on their issues, relaxations were given to them by the Home Ministry."We had meetings with them, most of their issues are being resolved. E-commerce position is much better now than what was there on day one of the lockdown. Everyday you are seeing improvement," he told .E-commerce representatives had shared the problems faced by them in movement of essential goods by delivery boys due to the lockdown amid the coronavirus outbreak.Commerce and Industry Minister Piyush Goyal had earlier said the government was committed to ensuring that essential goods reach the people in the most convenient and safest manner.Traders and e-commerce companies have raised concerns over delivery boys being beaten up in various states while they were doing their duty.Home Secretary Ajay Bhalla and the DPIIT Secretary too have held detailed meetings with traders and e-commerce firms on the matter.DPIIT has set up a control room for real-time monitoring of the status of transportation and delivery of essential commodities amid the lockdown in the country.It is also monitoring difficulties being faced by various stakeholders during the lockdown period from March 25 to April 14. RR SHW ANUANU

You Searched For "delivery boys" and got 10 results

Swiggy to upskill delivery boys to become company employees

IANS

Dabbawalas are now mentoring delivery boys

BI India Bureau

Oil firms to give Rs 5 lakh ex-gratia for delivery boys, others working in LPG supply chain

PTI

Food delivery business expected to slump further as pizza delivery boy tests COVID-19 positive

PTI

Is your next delivery boy also an autowallah? It's because of Jugnoo.

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10-year-old killed in crash with Amazon delivery van in Bay Area

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Say Hola to this Mumbai- based food startup that changes its menu daily

Tanya Dubey

Trump takes aim at Amazon, says it uses the US Postal Service as its 'delivery boy'

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Issues faced by e-comm players during lockdown being resolved: DPIIT

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