You Searched For "customers" and got 19 results
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1 min read
Starbucks CEO set to announce strategy to fix the coffee chain
"When we get back to our core identity and consistently deliver a great experience, our customers w…
Dominick Reuter
1 min read
McDonald's is reportedly spending $100 million to help lure customers back after the E. coli outbreak
A memo seen by CNN said $35 million is being spent on marketing, with another $65 million going to …
Nora Redmond
2 mins read
China's KFC and Pizza Hut CEO said she spends hours watching her customers eat
Yum China CEO Joey Wat saw Gen Z diners dip fried chicken into mashed potatoes, which gave her the …
Aditi Bharade
3 mins read
Fast food chains are locked in a 'value war' for US customers
McDonald's, Starbucks, and others this week have highlighted a "value war" as customers push back o…
Dominick Reuter
2 mins read
Target changes app to curb 'double-tapper' customers who caused chaos with drive-up orders
Target updated its mobile app so customers arriving for drive-up order pickup can't immediately tap…
Dominick Reuter
2 mins read
McDonald's sales dropped for the 2nd quarter in a row as customers keep tightening their belts
Global sales at the Golden Arches fell 1.5%, driven by international markets, especially France, th…
Nora Redmond
6 mins read
Behind the scenes of Kemo Sabe, where celebrities pay up to $900 for custom cowboy hats
Kemo Sabe, a luxury Western apparel store in Jackson, Wyoming, is known for its custom cowboy hats,…
Joey Hadden
1 min read
Starbucks customers say wait times have gotten really long, so I went to check it out
It's a problem that Brian Niccol, who joined Starbucks as CEO earlier this month, will have to deal…
Alex Bitter
3 mins read
I work at Spirit Halloween. Here are 9 mistakes I see customers make when shopping for costumes and decor.
Spirit Halloween customers often buy makeup kits without proper application and removal products, a…
Kim Fahmie
5 mins read
Target customers are swapping lids on Owala bottles — and it's causing chaos in some stores
Target customers are swapping the colorful Owala lids, leaving mismatched bottles on store shelves,…
Katie Notopoulos
1 min read
I've shopped at Costco for nearly a decade. Here are the 8 biggest mistakes I see customers make.
Costco is a great chain to affordably buy products in bulk.Olivia Yi
Olivia Yi
2 mins read
Domino's CEO says customers are picking up their own pizzas, and it reveals a bleak reality about the economy
Domino's CEO said that its carryout business is booming -- and its shows why many consumers aren't …
Alex Bitter
2 mins read
I asked my young marketing team to 'make a relationship' with customers, they took me seriously: Zomato’s Deepinder Goyal on cheeky notifications
On The Great Indian Kapil Show, Zomato CEO Deepinder Goyal revealed the story behind the company's …
4 mins read
I worked at Erewhon, a high-end grocery store, for a year. Here are 6 things I wish customers knew.
As a former Erewhon employee, I wish customers knew their smoothie orders take time and certain emp…
Mykel Pay
2 mins read
Costco is a master at building customer loyalty
Costco has built up a loyal following of shoppers over the decades it's been operating.
Grace Dean
2 mins read
Some fast-food restaurants in the US are paying workers in Asia and Africa to take customers' orders via video call
Rather than finding workers locally, some fast-food restaurants in the US are paying cashiers on di…
Grace Dean
2 mins read
Taco Bell is giving customers exactly what they want right now: cheap fast-food
Some fast food chains are struggling to boost sales, but Taco Bell is going from strength to streng…
Nora Redmond
4 mins read
Luxury brands forgot about Gen Z. They can't afford to make that mistake again.
Luxury brands must adapt to Gen Z's growing influence by offering affordable luxury and creative pa…
Maria Noyen
4 mins read
A man who's been to nearly 20,000 Starbucks locations describes how the chain could get its 'third-place' status back
Winter has been trying to visit every Starbucks store since 1997, and is about to visit his 20,000t…