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<ul><li>Zomato has introduced contactless delivery to minimize contact between users and delivery executives.</li><li>This service can be used for free and is available only for prepaid orders.</li><li>Zomato is explicitly showcasing, with eligible restaurants, that the restaurant is following WHO's safety practices and checks rider's sanitization.</li></ul>India is currently trying to control the spread of the Coronavirus pandemic and is under a 21-day nationwide lockdown. Only essential services are allowed to operate at present and Zomato is one of the services that is still operating. To ensure the safety of its customers and delivery executives, Zomato has launched a contactless delivery option. It is very simple to use and you can select it while placing an order. What is contactless delivery? Contactless delivery is aimed at minimizing the contact between the users and the delivery executives. When you select the contactless delivery option, the delivery executive will place your order outside your door on a clean surface. Then, the delivery executive will take a picture of the order and you will be able to see this picture. You can pick up the package at your own convenience. Do note that this service is only available for pre-paid orders. If you select cash on delivery, you will not be able to use this service. How to use contactless delivery <div type="image" title="zomato 1" msid="74860356" hostid="261"></div>

 <ol><li>Open the Zomato app on your phone and you will get a pop-up informing you about contactless delivery.</li><li>Now, click on ‘Tap to order’.</li><li>You will now be able to see the steps being taken by Zomato and its restaurant partners to ensure proper hygiene. 
 
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</li><li>Now, click on the restaurant that you want to order from and select your order.</li><li>Now, in the ‘More Instructions’ section, select ‘Contactless Delivery’.</li><li>Now, click on ‘Place Order.</li></ol>See also: <a href="https://www.businessinsider.in/india/news/coronavirus-cases-in-hyderabad-telangana-news-and-updates/articleshow/74823424.cms">Coronavirus cases in Telangana</a> <a href="https://www.businessinsider.in/business/auto/news/sc-allows-bs4-vehicles-to-be-sold-till-april-24-but-restricts-it-to-10-of-the-6400-crore-stock/articleshow/74847398.cms">SC allows BS4 vehicles to be sold till April 24 but restricts it to 10% of the ₹6400 crore stock</a> <a href="https://www.businessinsider.in/careers/news/cognizant-bumps-up-wages-by-25-for-associates-as-a-sign-of-gratitude-during-coronavirus-lockdown/articleshow/74848011.cms">Cognizant bumps up wages by 25% for associates as a ‘sign of gratitude’ during Coronavirus lockdown</a>

How to order food during coronavirus lockdown using Zomato contactless delivery

(Eds: Recasting overnight story) Kolkata, Jun 28 () A group of Zomato food delivery platform employees in Kolkata tore and burnt their official T-shirts to protest Chinese investment in the firm. The agitation comes in the backdrop of the killing of 20 Indian soldiers in a clash with Chinese troops in eastern Ladakh's Galwan Valley on June 15. During the protest at Behala in the southwestern part of the city on Saturday, some agitators claimed they have quit their jobs as Zomato has a sizeable Chinese investment and urged people to stop ordering food via the company. In 2018, Ant Financial, a part of Chinese major Alibaba, had invested USD 210 million in Zomato for a 14.7 per cent stake. The food delivery major recently raised an additional USD 150 million from Ant Financial. "Chinese companies are making profits from here and attacking the Army of our country. They are trying to grab our land. This cannot be allowed," one of the protesters said. Another protester said they were ready to starve but would not work for companies that have investment from China. In May, Zomato laid off 520 employees or 13 per cent of its workforce in a huge retrenchment exercise due to the novel coronavirus pandemic. There was no immediate reaction from Zomato and whether the protesters were among those who were retrenched was not known. BSM NN HMB ACD IJT

Zomato employees burn company T-shirts to protest Chinese investment in firm

(Eds: Adding details) New Delhi, May 26 () Leading food ordering and delivery platforms Zomato and Swiggy on Tuesday started home delivery of alcohol in Odisha, less than a week after starting similar services in Jharkhand, as part of efforts to prevent overcrowding of people at shops amid the coronavirus pandemic. Starting with Bhubaneswar, the company will soon expand to other cities like Rourkela, Balasore, Balangir, Sambalpur, Berhampur and Cuttack, Zomato said in a statement. In a separate statement, Swiggy said its home delivery service went live in Bhubaneswar and Rourkela on Tuesday after obtaining necessary approvals from the Odisha government, and plans to expand to other major cities in the state. Liquor shops were mostly closed in the first three phases of the nationwide lockdown that started on March 25. In the fourth phase, which began from May 18, liquor shops have opened except in certain places. The extended lockdown is to end on May 31. Earlier this month, the Supreme Court asked states to consider non-direct contact or online sales and home delivery of liquor during the lockdown period to prevent the spread of coronavirus on account of crowding at the shops. "We're happy to be of service to our users in Odisha who can now use Zomato to get alcohol delivered in addition to grocery and food delivery," Zomato Vice President Rakesh Ranjan said. The company is working with excise departments to ensure end-to-end compliance with safety guidelines and is also introducing consumption and identity verification protocols to promote responsible ordering as well as consumption, he added. There would be age checks at the time of ordering as well as when the product is delivered. Users will be required to upload a valid ID proof to be eligible for ordering which would later be verified by the delivery partner at the time of handing over the order. There would also be product category limits to promote responsible ordering, it added. "We are thankful to the Odisha government and the liquor retail industry in enabling safe and compliant delivery of alcoholic beverages in Odisha. We look forward to building this partnership together," Ranjan said. The service named Zomato Wine Shops would be available on the home page of the Zomato app and will allow users to select any product from the listed retailers and get it delivered right to their doorsteps, Zomato said. In similar vein, Swiggyy said online processing and home delivery of alcohol will be through the 'Wine Shops' category in Odisha. "After successfully launching alcohol delivery in Jharkhand, we are expanding our services to Odisha, starting with Bhubaneswar and Rourkela. Cuttack and Berhampur will follow in the next couple of days," a Swiggy Spokesperson said in a statement. Consistent with Swiggy's approach, the company has leveraged technology to automate the customer verification process and solve an important challenge and support the government with enabling safe deliveries, spokesperson added. The company is partnering with authorised retailers across major cities after validating their license and other required documents as outlined by the state government, Swiggy said. Both the delivery partners and retailers are being virtually trained to facilitate smooth processing and fulfillment of orders, it added. To place orders, customers need to complete an instant age verification by uploading a picture of their valid government ID, followed by a selfie which the platform will use for authentication, Swiggy said. The company has partnered with HyperVerge to enable AI-face recognition for mandatory age verification and user authentication for alcohol deliveries, it added. "After gaining good traction in Ranchi post launching the service last week, Swiggy has expanded its services in other major cities in Jharkhand including Ramgarh and Deoghar," Swiggy said. To avail the home delivery service, customers in Odisha can access the 'Wine Shops' category by updating their Swiggy app, it added. Earlier on May 21, Zomato and Swiggy had started home delivery of alcohol in Ranchi and had said they planned to expand it to other cities going forward. AKT DRR DRR

Zomato, Swiggy start home delivery of alcohol in Odisha after Jharkhand

Food delivery platform Zomato on Tuesday refuted reports that the company is in talks with Gurugram-based grocery delivery platform Grofers to acquire it for nearly $750 million. Flush with funds, Zomato has partnered Grofers for the delivery of essential items – along with other FMCG and grocery stores -- to meet the surge in demand amid social distancing and nationwide lockdown that has now been increased till May 3. In a statement shared with IANS, Zomato said that the company has partnered with Grofers, along with other FMCG companies, local groceries stores and modern retail chains, to pilot its grocery delivery service. "We are not aware of any other conversation with Grofers," a Zomato spokesperson added. After initial hiccups, Zomato has started grocery delivery in over 80 Indian cities with supplying essentials like aata, dal, milk, vegetables and items. According to Prabhu Ram, Head-Industry Intelligence Group, CyberMedia Research (CMR), companies are looking at creative pivots to stay relevant by pursuing new growth opportunities on the back of the new coronavirus pandemic. "Expanding into near adjacencies is a given for companies, such as Zomato. From Zomato's perspective, a partnership or acquisition of Grofers would provide it a good leg-up in its competition with Swiggy to win big in the grocery delivery segment," Ram told IANS. Online food and grocery retail is expected to touch $10.5 billion by 2023, according to a recent report by Bengaluru-based market consulting firm Redseer. Zomato CEO Deepinder Goyal who is bullish on online delivery of essential items, has said that their delivery network in the country is only second to India Post. "We we are putting in every effort to make sure that we put it to good use to serve the community. We'd like to thank the government authorities, grocery stores, FMCG companies &amp; other start-ups that have come forward to partner with us and support the community in this endeavor," Goyal said recently. Zomato is currently valued at nearly $3.2 billion while Grofers' valuation is around $650 million. Menlo Park, California-based Sequoia Capital is a common investor in both the delivery platforms. Zomato in January acquired Uber's Food delivery business in India – UberEats -- in an all-stock deal for nearly Rs 2,500 crore. Uber has 9.99 per cent stake in the Goyal-led food delivery platform. Japanese conglomerate SoftBank, the largest investor in Grofers, is also likely to pump in around $100 million in Zomato. Media reports said last week that Zomato has raised $5 million from British investment manager Baillie Gifford's Pacific Horizon Investment Trust. Zomato earlier raised $150 million from existing investor Ant Financial, an affiliate of Alibaba. The company has also launched the ‘Feed the Daily Wager' initiative to support and ensure meals for workers at construction sites, shops, restaurants, delivery staff, and local transport systems who earn on daily basis. As part of this campaign, the food delivery giant is providing ration kits to the daily wager communities that are currently unable to support their family's food requirement.

Zomato denies rumours about Grofers acquisition deal amid surge is grocery orders

(Eds: Updating with company's reaction) Kolkata, Jun 28 () A group of employees of food-delivery platform Zomato tore and burnt the company T-shirts to protest against Chinese investment in the firm, which said the protesters were terminated recently and vented their ire by riding a "wave of sensitive sentiment". Zomato filed a police complaint against those who took part in the agitation that came in the backdrop of the killing of 20 Indian soldiers in a clash with Chinese troops in eastern Ladakh's Galwan Valley on June 15. During the protest at Behala in the southwestern parts of the city on Saturday, some agitators claimed that they quit their jobs as Zomato has a sizeable Chinese investment and urged people to stop ordering food via the company. In 2018, Ant Financial, a part of Chinese firm Alibaba, had invested USD 210 million in Zomato for a 14.7-per cent stake. The food delivery company recently raised an additional USD 150 million from Ant Financial. "Chinese companies are making profits from here and attacking the Army of our country. They are trying to grab our land. This cannot be allowed," one of the protesters said. Another protester said they were ready to starve but would not work for companies that have investments from China. In May, Zomato laid off 520 employees or 13 per cent of its workforce in a huge retrenchment exercise due to the coronavirus pandemic. A company spokesperson on Sunday said, "This protest was conducted by a small number of delivery partners, who had their contracts terminated recently for repeatedly violating our platform guidelines." "Unfortunately, in their spite, they decided to get themselves heard by riding the wave of a sensitive sentiment. We have filed a police complaint against these miscreants," she told . However, the nature of the complaint was not disclosed. The official claimed that Zomato's operations are continuing smoothly in Kolkata as other delivery partners have not taken part in the "misleading protest". The company has around 3,000 delivery partners in the city, she said. BSM NN HMB ACD IJT NN RC

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How to order food during coronavirus lockdown using Zomato contactless delivery

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Zomato employees burn company T-shirts to protest Chinese investment in firm

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Zomato, Swiggy start home delivery of alcohol in Odisha after Jharkhand

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Zomato denies rumours about Grofers acquisition deal amid surge is grocery orders

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'Terminated' Zomato employees burn company T-shirts to protest Chinese investment in firm

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