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After spearheading innumerable innovative projects to enhance consumer experience for three years, <keyword id="6354742" type="COMPANY" weightage="100" keywordseo="Flipkart">Flipkart</keyword>’s vice president of products <keyword id="2878282" type="UNKNOWN" weightage="100" keywordseo="Saran-Chatterjee">Saran Chatterjee</keyword> quits. 
 After his stints at companies like <keyword id="2878685" type="UNKNOWN" weightage="60" keywordseo="OmegaMobile">OmegaMobile</keyword> and Fujitsu Network Communications and Yahoo, he had joined Flipkart in 2012 and was leading the e-commerce major's product management and design for its consumer experience and platform team. He was also involved in building out Flipkart’s new advertising business. This resignation comes at a time when Flipkart is investing heavily to recruit talent from global firms like Google and Yahoo to build a technology capability that can rival <keyword id="18635" type="CITY" weightage="80" keywordseo="Amazon">Amazon</keyword> in the country. 

	In March, it had roped in two senior Google execs Punit Soni and Peeyush Ranjan for $5-6 million annual packages and former McKinsey director Saikiran Krishnamurthy for a similar pay package, as per company sources familiar with their compensation. Former Yahoo India R&amp;D head Hari Vasudev had also joined Flipkart as Senior Vice President- Engineering, IT &amp; Analytics for its Supply Chain vertical in April this year.

	 
	(image credits: www.brunchnews.com)

Saran Chatterjee leaves Flipkart

<keyword id="2556778" type="ORGANIZATION" weightage="100" keywordseo="home-services">Home services</keyword> are indeed a blessing; after all, who won’t like not having to run after plumbers and carpenters for their services? However, there is a lot of work that has to be done in the background, which makes sure that such services are promptly delivered. 
 
A major task is to convince these servicemen that they would be benefited by working with these digital entities. 
 
The Indian home services industry can boast off a good number of companies, and now that they have their teams in place, this year would be spent solidifying their business structures and staying alive. 
 "The sector was a small baby in 2015, now maturity will come in," Aditya Rao, founder and CEO of <keyword id="3398330" type="UNKNOWN" weightage="100" keywordseo="LocalOye">LocalOye</keyword> told ET. LocalOye is backed by New York based Tiger Global Management. 
 
This 'maturity' involves ensuring a consistent service quality, which is tougher than it looks, as it involves managing thousands of blue-collar workers, most of them who have no experience of dealing with technology. Another problem comes in the form of convincing customers that this convenience doesn’t involve any risk and that they can safely let these servicemen into their homes. 
 
"We are also planning to have customised training modules for our service providers. Much of quality is also on reaffirmation of processes. We need to keep stressing on how to do a particular job. We would feel extremely satisfied if we ensure that 100 percent of our servicemen reach the homes of the customers at the exact said time," Saran Chatterjee, CEO of Housejoy, told ET. Housejoy has recently raised 150 crore funding led by Amazon India. 
 
Indian home services industry stands close to $100 billion (6.6 lakh crore), and with new companies being formed everyday, it has become highly contested. It means that only the very best of these would be surviving the tough competition. 
 
<a href="http://d152j5tfobgaot.cloudfront.net/wp-content/uploads/2015/06/service-industry.jpg">Image source</a>

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