In a move enabling fliers,
"With 'Fly For Sure' you get to fly, in spite of the above unforeseen circumstances. Passenger can purchase this add-on
product at Rs 299 (all-inclusive) while booking for the flight and SpiceJet will reimburse the passenger for an alternate flight ticket (not exceeding double the price of the original ticket or the cost of second ticket, whichever is lower) on the airline of their choice in the same sector of the original booking within 24 hours of the original scheduled booking with SpiceJet," the airline said in a release.
The feature which is currently live is only available for the domestic sector and on the purchase of flights up to seven (07) days in advance. The product is not available for booking made for group(s) and/or infant(s) and is non-cancellable and non-refundable in isolation.
In order to be eligible to receive the claim benefit, the customer needs to mandatorily submit all required documents/information within seven (7) days of completion of travel on the subsequent booking, the release added.
Image credit: Indiatimes